phbet Privacy Policy

When you register an account on phbet, we collect personal information including your full name, date of birth, email address, mobile number, and a government-issued identification document to verify your identity. We also collect transactional data such as deposit and withdrawal records, betting history, and account activity logs generated during your use of the platform. Technical data including your IP address, device type, browser version, and session timestamps is automatically recorded each time you access the platform. This information is necessary for us to operate the platform securely, process payments, and comply with our obligations under applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. All data collection is conducted transparently and in accordance with the Data Privacy Act of 2012 of the Philippines.

The personal data we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the sports betting and casino-style entertainment services available on the platform. We also use your data to detect and prevent fraud, money laundering, and other prohibited activities that could harm the integrity of the platform or other players. Aggregated and anonymised usage data may be analysed to improve platform performance, personalise your experience, and develop new features that better serve Filipino players. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. We do not use your personal data for unsolicited marketing communications without your explicit consent. Your data is never sold to third parties for commercial purposes unrelated to the operation of the phbet platform.

phbet does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes outside the scope of operating this platform. We may share your data with trusted third-party service providers who assist us in delivering the platform, including payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we are legally required to disclose personal information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines when compelled by a valid legal order or when disclosure is necessary to prevent fraud or protect the safety of our players. Any third party that receives your data on our behalf is required to maintain appropriate technical and organisational security measures consistent with the standards we apply internally. We do not transfer your personal data to countries outside the Philippines unless adequate data protection safeguards are in place and the transfer is necessary for the operation of the platform. You will be notified of any material changes to how your data is shared, to the extent permitted by law.

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, secure server environments, access controls limited to authorised personnel, and regular security reviews of our systems and processes. Your account password is stored in a hashed format and is never accessible in plain text by any member of our team. We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering record-keeping obligations. When your data is no longer required for legal or operational purposes, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you believe your account security has been compromised, please contact our support team immediately at [email protected] so we can take prompt action to protect your information.

Under the Data Privacy Act of 2012 of the Philippines, you have the right to be informed about how your personal data is collected and used, the right to access a copy of the personal data we hold about you, and the right to request corrections to any inaccurate or incomplete information. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of your data where it is no longer necessary for the purposes for which it was collected, and the right to data portability where technically feasible. To exercise any of these rights, you may submit a written request to our support team at [email protected], and we will respond within the timeframe required by applicable law. We will not discriminate against you or restrict your access to the platform solely because you have exercised your data privacy rights. If you believe your rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to resolving all data privacy concerns promptly and in good faith.

phbet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the effective date shown at the bottom of this page and, where appropriate, notify registered players through the platform or via the contact details associated with their account. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Continued use of the platform after any update to this policy constitutes your acceptance of the revised terms. If you have questions about any aspect of this Privacy Policy, please visit our FAQ page or contact us directly at [email protected]. This policy should be read alongside our Terms and Conditions and Responsible Gaming page, which together govern your use of the phbet platform.